Privacy Policy

 

 

Last Updated: September 23, 2025

1. Introduction

Welcome to SP Home Care (“we,” “our,” or “us”). We are committed to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website or our home appliance repair services.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you request our services or contact us. This information may include:

  • Personal Identification Information: Your name, phone number, and email address.

  • Service Address Information: Your physical home address where the repair service is to be performed.

  • Appliance Information: Details about the appliance needing repair (e.g., brand, model, description of the issue).

  • Communication Data: Records of your correspondence with us via phone, email, or our website’s contact form.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To schedule and perform our repair services at your location.

  • To communicate with you regarding your service request, appointment times, and status updates.

  • To respond to your questions and provide customer support.

  • To process payments for services rendered.

  • To maintain internal records for administrative purposes.

4. Information Sharing and Disclosure

SP Home Care does not sell, trade, or rent your personal information to third parties. Your information is used exclusively for providing the services you have requested. We may only disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation.

5. Data Security

We take reasonable precautions to protect your personal information from loss, theft, misuse, and unauthorized access. We implement administrative and technical security measures to safeguard your data. However, please be aware that no method of electronic transmission or storage is 100% secure.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law.

7. Your Consent

By using our services or contacting us through our website, you consent to the collection and use of your information as described in this Privacy Policy.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the “Last Updated” date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

SP Home Care

  • Email: bookings@sphomecare.org

  • Phone: +91-97500-91755

  • Address:  12th cross , Nadarmedu , Moolapalayam , Erode – 638002